I had to take the A+ certification for a stupid work requirement (I'm a senior security consultant, how does that make any sense?) and even though I've been a Windows user since Windows 95 came out, it was really hard to answer questions like "what is the name of the Control Panel task that manages users?" They didn't like the answer of "hit the Windows key and type 'users'".
Or that one of the results for "environment variables" brings you right to the correct dialog, while the other opens a dialog that opens the other dialog.
This is a big issue I have had with recent versions (7 onward) of Windows. I found that earlier versions of Windows incorporated Control Panel changes but the Control Panels were intuitive enough where I very quickly learned how to locate what I needed. The current control panel seems so foreign to me as to be intimidating.
The fact is, Apple did it right and Microsoft did it wrong.
Does it happen to you occasionally that you look up instructions on the internet about "how to do X"? It does to me, for example, "how to mark a network private". It used to be that you could open Control Panel along the browser window and work through it. Not anymore! Now, the setting up takes the entire screen. You have to use two screens if you want to do something that the Mac has supported flawlessly since 1987, and Windows only since 1990 (but no later than 2014).
When I point out to Windows users this example (and others) of how horrible and hostile Windows has become since Win8, I get answers that I can only describe as learned helplessness and stockholm syndrome.
When I have an administrative task on Windows, it's like Find Waldo. Where did they hide that setting? The number of times I've had to Google to find out how to do something on Windows... significant.
On macOS, there is a single place I need to look and it's been the same since the beginning. Yes, there have been minor tweaks over the versions, but I never feel like I'm lost. The number of times I've had to Google to find out how to do something on macOS... almost never.
And I'm much newer to macOS than I am to Windows.
Here's a funny thing: Microsoft Office's settings are just like the System Preferences of macOS! In look and feel.