And the other day there was an engineer from Uber commenting how ethical the company was.
I'm sure their engineering team is very ethical and responsible. But their business model and plan is actually very questionable. It's like they are hiding the highly questionable business ethics behind the good engineering ethics.
Or is there a point I'm missing?
Ethics goes out of the window in the pursuit of profit.
Don't want people to play a crooked game? Don't set one up.
Regulations exist for many reasons, not all are designed to act as a barrier for new entrants. Consumer safety springs to mind...
Plus acknowledging that regulations do provide some benefit is reasonable. Regulations ensure that: * Taxis are regularly maintained * Pricing is standardized, transparent, with rules to prevent gouging during "surge" periods * Background checks for drivers * Drivers are qualified (have to pass various tests to get licensed)
On a more philosophical level, I think taxis serve a public utility function, similar to busses and subways. In this sense, some government oversight makes sense.
This is a question worth considering, given that rides are currently subsidized with VC $$$.
What's continually being debated, however, is what Uber is as a business enterprise, which is what the article is about.
Uber is interesting in that they're a facilitator of a commodity in which they're not all that crucial to the equation. They're the eBay or Google Search equivalent of transportation, where they give users and workers access to a common marketplace (not quite a market, since the workers are not able to set prices; I'm sure there's a proper economic term for what it really is) and the real work is done by the drivers. But they're not a monopoly, and that marketplace exists at the whim of the customer, who might not have the brand loyalty to stick around.
What would have been great would have been a universal ride hailing app hooking into the local companies.
The Texas lege will likely override Austin's local regulations next year, so it will be interesting to see what happens when the fingerprinting requirements go away and Uber and Lyft come back.
1. Same interface in any city. I don't need to figure out what the taxi phone number is (or what they are in case of multiple companies).
2. I can get a car somewhere other than downtown.
3. I can pay with credit, without fear that a driver will (best case) lie that the credit card machine is not working, until I say I don't have cash, or (worst case) kidnap me and take me to an ATM.
4. No silly medallion limits, so I never need to wait for long, even at closing time.
They really don't need to do the Ponzi scheme thing, hemorrhaging money and leaving the VC with the bill. Plenty of people will gladly pay more than a cab for the above benefits. In that sense, taxis are not really a competitor.