Facebook Says It Found More Miscalculated Metrics

Re:Facebook Says It Found More Miscalculated Metrics by FussyZeus on Wednesday November 16, 2016 @10:13AM (#12967584)

Kind of like how service providers constantly have issues with their infrastructure and support, but the billing website and auto-billing system? That's always working.

Shows you where their priorities are.

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Re:Facebook Says It Found More Miscalculated Metrics by YCode on Wednesday November 16, 2016 @10:20AM (#12967662)

To be fair, those systems have drastically fewer users connected and it's comparatively easy to scope usage and subsequently resources for them.

Whereas with production systems usage and troubleshooting is far more unstable.

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Re:Facebook Says It Found More Miscalculated Metrics by gertef on Wednesday November 16, 2016 @04:32PM (#12971768)

Eh, some how the "purchase service" page is far more reliable than the "downgrade or cancel my service" page.

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Re:Facebook Says It Found More Miscalculated Metrics by ams6110 on Wednesday November 16, 2016 @07:05PM (#12972901)

If there even is a page for that. Often that takes a phone call, a fax (!) or even an appointment.

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Re:Facebook Says It Found More Miscalculated Metrics by wang_li on Wednesday November 16, 2016 @12:27PM (#12969223)

>To be fair, those systems have drastically fewer users connected and it's comparatively easy to scope usage and subsequently resources for them.

Something that one voluntarily chooses do do being hard is not an excuse to do it poorly or in a way that places inappropriate burdens on others.

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Re:Facebook Says It Found More Miscalculated Metrics by FussyZeus on Wednesday November 16, 2016 @10:34AM (#12967806)

I was thinking more along the lines of teleco companies but I see your point.

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Re:Facebook Says It Found More Miscalculated Metrics by TomSawyer on Wednesday November 16, 2016 @10:27AM (#12967724)

Nah, Comcast screws up my billing regularly, too.

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Re:Facebook Says It Found More Miscalculated Metrics by CaptSpify on Wednesday November 16, 2016 @05:16PM (#12972104)

IME, they always screw up costing me more money. I've oddly enough never seen the opposite. Funny how that happens...

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Re:Facebook Says It Found More Miscalculated Metrics by bskdjx on Wednesday November 16, 2016 @11:17AM (#12968390)

Comcast always screwed up my billing. Luckily I moved somewhere they do not service !

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Re:Facebook Says It Found More Miscalculated Metrics by wjnc on Wednesday November 16, 2016 @10:49AM (#12967984)

Accountants adagium: Billing is a fact, profit an opinion.

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Re:Facebook Says It Found More Miscalculated Metrics by optimiz3 on Wednesday November 16, 2016 @10:28AM (#12967727)

A working billing system is a prerequisite - if you can't bill your customers, you can't pay your developers.

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Re:Facebook Says It Found More Miscalculated Metrics by debaserab2 on Wednesday November 16, 2016 @12:49PM (#12969432)

What does it matter if your infrastructure is available if you can't account for it correctly?

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