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A comment on Why you should never use Upwork. Parent comment
I had problems with non-technical clients as well. What helped me was calling them 2-5 times a week, depending on how insecure they feel.
It was horrible to me, too :D
I just noticed that people were more douchy on chat/email than on phone, so I started to call them when they started to rage online, haha.
I had problems with non-technical clients as well. What helped me was calling them 2-5 times a week, depending on how insecure they feel.