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Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by gshulegaard on Wednesday October 19, 2016 @02:05PM (#12746144)
> Of course, it would be nice if they spelled out all of this in their advertising and product literature (and if this was still the case with their current plans).

Which is ultimately the problem here. They didn't spell this out or make explicit this practice.

I agree with you, it makes sense, and I find it acceptable...but they definitely should have made it obvious and well documented.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by 67726e on Wednesday October 19, 2016 @02:32PM (#12746379)
Exactly. As an unlimited customer who has used, at times, upwards of 60GB / month this was never made clear and their representatives have absolutely lied about. When I signed up I was skeptical as any so I spent a good bit of time grilling them, and this was never mentioned anywhere. I've never heard of it in any advertisement nor seen any disclaimer. I've received no warning about their activity. I switched over about four years ago and have been wholeheartedly recommending it as a good carrier, but things like this severely diminish T-Mobile's luster in my mind.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by maxerickson on Wednesday October 19, 2016 @02:48PM (#12746555)
They now have On all plans, during congestion the top 3% of data users (>26GB/mo.) may notice reduced speeds until next bill cycle. Video typically streams on smartphone/tablet at DVD quality (480p). Tethering at Max 3G speeds. in the small print.

I wish they would just not say "Unlimited" if there is going to be a disclaimer, but the current situation is at least fairly clear.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by CountSessine on Wednesday October 19, 2016 @03:02PM (#12746689)
I wish they would just not say "Unlimited" if there is going to be a disclaimer, but the current situation is at least fairly clear.

Marketing and sales is the root of all evil.

I'll go out on a limb here and say that 'unlimited' in the case of data/telecom services should be a controlled and regulated word, much like 'organic' and 'natural' are in food.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by bravura on Wednesday October 19, 2016 @03:21PM (#12746863)
I believe it already is regulated.

You can't falsely advertise.

The only reason that "natural" and "organic" are regulated terms is because they are nebulous. But "unlimited data" is not nebulous, it's clear cut.

IANAL

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by maxerickson on Wednesday October 19, 2016 @03:25PM (#12746908)
There's obvious limits.

1 month multiplied by the maximum speed of the technology, the actual capacity of the network, the fact that they throttle heavy users, etc.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by afandian on Wednesday October 19, 2016 @04:34PM (#12747446)
Then you don't use the word.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by ambrice on Wednesday October 19, 2016 @04:55PM (#12747582)
Which word do you use? "The Data Plan Limited By Maximum Speeds, Current Network Capacity, and Amount of Time in a Given Month" doesn't fit on the pamphlet. Do we really need to go full lawyer on everything? I think people understand that "Unlimited Data" doesn't mean infinite speed.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by maxerickson on Wednesday October 19, 2016 @04:58PM (#12747606)
Given the disclaimer I posted, you could advertise "25 GB of high speed"...

And if such a small number hurts them in the feels, they could make their network better so that they could say a bigger number.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by ambrice on Wednesday October 19, 2016 @06:30PM (#12748276)
But more like 25 GB of equal QoS prioritization with other customers which may or may not be high speed, followed by reduced QoS prioritization in relation to other customers which still may be high speed but less likely.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by LeifCarrotson on Wednesday October 19, 2016 @05:36PM (#12747906)
> 1 month multiplied by the maximum speed of the technology

Sure, that's obvious.

> the actual capacity of the network

Shouldn't that be enough to handle at least the actual usage given that not everyone uses it at full capacity all the time? Probably there's some capacity at which they're mostly capable except the rare event that brings in an extremely large num of users. Probably not obvious?

> the fact that they throttle heavy users

This is definitely not obvious.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by kevincox on Wednesday October 19, 2016 @07:42PM (#12748710)
> > the actual capacity of the network

> Shouldn't that be enough to handle at least the actual usage given that not everyone uses it at full capacity all the time? Probably there's some capacity at which they're mostly capable except the rare event that brings in an extremely large num of users. Probably not obvious?

That sounds about right. I would expect to get my promised speeds the vast majority of the time.

Now if only we could get hard SLAs I would be really happy. (Max speed 99.9% of the month measured in seconds?)

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by maxerickson on Thursday October 20, 2016 @10:20AM (#12752382)
I'm pretty sure I don't want to pay for an SLA.

I guess if you did somehow get one they wouldn't guarantee much of a connection.

Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by imtringued on Thursday October 20, 2016 @02:32AM (#12750129)
It's nebulous in the sense that it doesn't tell you how high your hidden "fast data" cap is.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by loeg on Wednesday October 19, 2016 @04:13PM (#12747291)
"Natural" isn't a regulated word, as far as I know.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by rayiner on Wednesday October 19, 2016 @05:35PM (#12747900)
"Organic" and "natural" are not regulated in the U.S.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by JamilD on Wednesday October 19, 2016 @06:20PM (#12748216)
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by 67726e on Wednesday October 19, 2016 @02:59PM (#12746655)
TFA said they got busted in 2015, so that's likely as a result of this. They never had any sort of disclaimer like this when I signed up around 2012.
Re:T-Mobile will pay a $48M fine for throttling ‘unlimited d... by maxerickson on Wednesday October 19, 2016 @03:05PM (#12746710)
Just to be clear, I wasn't trying to cast doubt on your other comment, I just recalled reading that disclaimer and thought it was worth mentioning that they have the specific small print now.