I cannot recommend it on good faith either. I've had confirmed ETH tractions (20+) simply not show up on my account due to an "error." Not "pending," but straight up not there. Mind you, this was worth around 2-3k USD and I've transferred coins back and forth from the same addresses before.

I had to add up all the transactions from their logs to figure out they made the mistake on their end. I got it all resolved but to have cryptocurrency transactions disappear after it's been registered?? Just boggles my mind as to how this could have happened.