Re:Employee #1: Coinbase
by ActsJuvenile on Thursday September 29, 2016 @04:44PM
(#12608627)
Your verification system is completely broken Dave. All my attempts to verify for past two years give "Unknown error". Any attempt to upload a new ID goes back to main screen.
I am exhausted from waiting for a reply from your helpdesk: they just send the same canned reply, when this might be a code bug in your verification workflow.
Unfortunately there are times when we would like to support a merchant but can't, but its a hard thing to keep the bridge open. You can read more here: https://medium.com/the-coinbase-blog/building-the-bridge-why...