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A comment on Valve – Handbook for New Employees (2012) [pdf]. Parent comment

Re:Valve – Handbook for New Employees (2012) [pdf] by wishinghand on Monday July 25, 2016 @10:31AM (#12158930)
They've tried and they discontinued doing so because they felt it was even worse than being apathetic about it.
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Re:Valve – Handbook for New Employees (2012) [pdf] by Sebguer on Monday July 25, 2016 @12:01PM (#12159540)
What's your source on that? I'm fairly certain that all of Valve's customer support is outsourced, though not specifically overseas, but to contract support teams.
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