During a recent trip to the US, they had to swipe my card and make me sign a piece of paper (which I gleefully sign with an "X" as if I were illiterate). It felt so backwards.
In pretty much every other country I've visited, you have to do the whole process serially after the total is done, which is quite slow.
By comparison banks in the US use the debit card & ACH system which has many issues compared to credit cards and European payment systems.
They've been quite good at this — Norway has had chip and pin since the early 2000s, and contactless payments (using NFC in ordinary cards, not phones) have existed for a few years now. Money transfers are also completely effortless; all you need is the other person's bank account number.
For consumers, the main hurdle remaining is the speed of transfers between banks. They only perform transfers in bulk twice a day (and for years they only did it once a day).
Just swiping the card, however, also works just fine and I now use it everywhere again because I can't be bothered to remember and type in yet another passcode. Just more friction in the process.
So yes, the chip rollout here in the states is a giant clusterfuck for the time being. It will get better soon, once the hodgepodge of banks and hardware vendors get everything straightened out.
[1] http://www.emv-connection.com/downloads/2015/05/EMF-Liabilit...
For a grocery store <1% per transaction and 3% per transaction is a pretty huge difference, one of my local stores that only takes debit cards still doesn't support chip cards because of the madness with the US Common Debit AID preventing them from enabling the EMV support on their terminals.
That is for debit, which is an entirely different thing than credit.
There are no US banks that implement Chip & PIN. Heck, it's nearly impossible to get a Chip & PIN capable card for travel if you have a US issuing bank.
Swipe support will in theory eventually be disabled (e.g. authorizations declined by your issuing bank) at some point in the future when Chip & Signature is being rolled out.
If you're typing your PIN code into a terminal in the US, you are using debit though.
Not entirely, but your last sentence is true. Some issuers do PIN credit cards. I have one from First Tech Federal Credit Union that uses PIN and touts it as a benefit. When I used it in Europe, it worked exactly as expected and prompted for my PIN just like in the States. There are a handful of smaller issuers that also do PIN primary (mostly credit unions but at least one Florida bank with a card catering to Cuban trade does) and a few more that have PINs but the PIN is secondary so it isn't asked for unless the terminal's configuration insists on it.
Frankly, I'm baffles by these claims that US cards don't work with chip and pin because so far, if I use the chip, I have been required to use the pin.
I also have a corporate amex with a pin set up, but I've never used it.
Not true - BarclayCard Arrival/Arrival+ do. However, they prioritize signature first. They can be used at automated kiosks that require PINs, though.
Many airlines transmit level 3 purchase data as part of the credit card transaction, which will contain your complete itinerary -- which can be fed into the bank's risk system.
This sounds really interesting.
I've had chip cards in the U.S. for a couple years, but I've never seen someone use a contactless payment card here. Even tap to pay with phone is very uncommon.
In the UK nearly all cards can be used for contactless payments below a fixed amount (£ 30 at the moment).
Additional security (inconvenience) only kicks in on higher price purchases.
Additionally, there is no time delay for contactless, and chip and pin is extremely fast too.
Contactless is far faster than even unlocking your phone (even if you use a fingerprint unlock), and can usually be done concurrent to the cashier putting your item in a bag or reaching to pass it to you... it is essentially frictionless.
This all works so well I find myself doing something I never though I would... I've abandoned cash. Contactless payments are that good, and fast, and work at the end of the day when my phone is out of battery, and works for every one of my daily casual purchases (travel, food, a book, some toiletries, some groceries, etc).