They're taking away the mezzanine floor at the front of the store to turn the main section just inside the entrance into a big, open two-storey high square space (which sounds similar to the glass-roofed space at the existing Covent Garden store).
Adding more space to sit sounds like the approach taken by luxury boutiques, which often have chairs and sofas for customers (or, more likely, their spouses) to sit and relax.
They're taking away the mezzanine floor at the front of the store to turn the main section just inside the entrance into a big, open two-storey high square space (which sounds similar to the glass-roofed space at the existing Covent Garden store).
Adding more space to sit sounds like the approach taken by luxury boutiques, which often have chairs and sofas for customers (or, more likely, their spouses) to sit and relax.