Joe’s Crab Shack Tried Getting Rid of Tips – It Didn’t Last Long

Re:Joe’s Crab Shack Tried Getting Rid of Tips – It Didn’t La... by stcredzero on Thursday May 12, 2016 @06:25PM (#11687282)

"They wanted to inspire good service with their tips"

Friends of mine who have been wait staff have unanimously concluded that tips appear random to them. There's no pattern of behavior they can interpret from patrons or which patrons want, other than simple competence.

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Re:Joe’s Crab Shack Tried Getting Rid of Tips – It Didn’t La... by wccrawford on Friday May 13, 2016 @12:15PM (#11691230)

I'm sure it appears that way, because there's no way to know what someone would have tipped if you'd done better.

If someone does poorly, I give them a baseline tip. Probably 10%, but still 15% if I'm in a good mood anyhow.

If they do well, they'll get 20%, up to 30% for really, really good service.

But the guy next to me might go from 0% to 10% for awful to great service.

There's just no way to know what a tip means.

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