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Re:Joe’s Crab Shack Tried Getting Rid of Tips – It Didn’t La... by wccrawford on Friday May 13, 2016 @12:15PM (#11691230)
I'm sure it appears that way, because there's no way to know what someone would have tipped if you'd done better.

If someone does poorly, I give them a baseline tip. Probably 10%, but still 15% if I'm in a good mood anyhow.

If they do well, they'll get 20%, up to 30% for really, really good service.

But the guy next to me might go from 0% to 10% for awful to great service.

There's just no way to know what a tip means.

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