And this is coming from a guy that really dislikes Google overall. I was working on a project that might qualify for Azure's BizSpark Plus (they give you like $5K a month in credit), and I'd prefer to pay for gcloud than get Azure for free
They posted that they will share results of their internal investigation.
That kind of rapid response and communication is admirable. There will be problems with cloud services - it's inevitable. It's how cloud providers respond to those problems that is important.
In this situation, I am thoroughly impressed with Google.
The response times are what's expected when you are running one of the biggest server fleets in the world.
1: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/using-re...
Operating across regions decreases the chances of downtime, it does not eliminate them.
> The response times are what's expected when you are running one of the biggest server fleets in the world.
That may be true, but actually delivering on that expectation is a huge positive. And more than having the right processes in place, they had the right people in place to recognize and deal with the problem. That's not a very easy thing to make happen when your resources cross global borders and time zones.
Look at what happened with Sony and Microsoft - they were both down for days and while Microsoft was communicative, Sony certainly was not. Granted, those were private networks, but the scale was enormous and they were far from the only companies affected.
AWS has never had a worldwide outage of anything (feel free to correct me). It's not about finding "the airline that never crashed", it's finding the airline whose planes don't crash all at the same time. It's pretty surprising coming from Google because 15 years ago they already had a world-class infrastructure, while Amazon was only known for selling books on the Internet.
Regarding the response times, I recognize that Amazon could do better on the communication during the outage. They tend to wait until there is a complete failure in an availability zone to put the little "i" on their green availability checkmark, and not signal things like elevated error rates.
AWS had two regions in 2008 [1]. That was 7 years ago, and I think you would agree that running a distributed object storage system across an ocean is a whole different beast than ensuring individual connectivity to servers in 2016.
Yeah... just don't look too closely under the covers. AWS has been working towards this goal but they aren't there yet. If us-east-1 actually disappeared off the face of the earth AWS would be pretty F-ed.
I'd be surprised if AWS didn't have a similar way to fail, even if they haven't. This is obviously a negative for gcloud, no doubt, but it's hardly omg-super-concerning. I'm sure the post-mortem will be great.
Disclaimer: I work for Google (not on Cloud).
Behind the scenes, I'm sure they will iterate on failure prevention and risk analysis.
Knowing Google though, they'll learn their lesson on how to improve their entire workflow right quick.
GKE has good commandline tools but the web interface is even more limited than ECS's is - I assume at some point they'll integrate the Kubernetes webui into the GCP console.
GKE is still pretty immature though, more so than I realized when I started working with it. The deployments API (which is a huge improvement) has only just landed, and the integration with load balancing and SSL etc is still very green. ECS is also pretty immature though.
To us it appeared yet another in a sea of many orchestration tools that will give you a very quick and impressive "Hello World", but then fail to adapt to real world situations.
This is what Kubernetes really has going for it, every release adds more blocks and tools that are useful and composable targeting real world use (and allow many of us crazies to deal with the oddball and quirky behavior our fleet of applications may have), not just a single path of how applications would ideally work.
This generally has been a trend with Docker's tooling outside of Docker itself unfortunately. Similarly docker-compose is great for our development boxes, but nowhere near useful for production. And it doesn't help Docker's enterprise offerings still steer you towards using docker-compose and the likes.
"BUILD SHIP & RUN, ANY APP, ANYWHERE" is the slogan they repeat everywhere, including here, and it means even less everytime they do it. What IS Docker Cloud? Is it like Swarm? Does it use Swarm? What kinds of customers is Docker Cloud especially good at helping? All these mysteries and more, resolved never.
Heroku should be an interesting learning example to the tons of new age cloud PAAS that I'm seeing. Heroku database hosting has always been key to adoption.. to an extent that lots of people continue to use it even after they move their servers to bare metal. The consideration and price sensitivity to data is very different than app servers.
But the way they have built the ECS layer is very very VERY bad.. and I have an unusually high threshold for documentation pain.
So I do agree that ECS is hard to use but with better tooling it doesn't have to be.
I'm also a big fan of how GKE is shaping up.
This can wipe away a lot of goodwill, though. A worldwide outage is catastrophic and embarrassing. AWS has had some pretty spectacular failures in us-east (which has a huge chunk of the web running within it), but I'm not sure that I can recall a global outage. To my understanding, these systems are built specifically not to let failures spill over to other regions.
Ah well. Godspeed to anyone affected by this, including the SREs over at Google!