Re:Linode DDoS continues – Atlanta down for 16+ hours
by damm on Saturday January 02, 2016 @10:48PM
(#10829414)
Close.
By making customers aware of the downtime they will have more customers ask for credit. If you suffer 1-2days of downtime and your customer doesn't notice to ask for credit; you win.
It's terrible; but unfortunately cost savings is drilled in from every darned angle.
Re:Linode DDoS continues – Atlanta down for 16+ hours
by ugexe on Sunday January 03, 2016 @03:46AM
(#10829962)
Pretty much. I've already been billed my full monthly amount, and when asked about it they said its because its automatic and that the credits have not been processed yet...
By making customers aware of the downtime they will have more customers ask for credit. If you suffer 1-2days of downtime and your customer doesn't notice to ask for credit; you win.
It's terrible; but unfortunately cost savings is drilled in from every darned angle.