It doesn't explain why Instagram has been happily using a known-compromised wildcard ssl key for two weeks now.

Makes you wonder who actually values and protects Instagram's user privacy more - the researcher or the Facebook CSO...

No, I don't wonder about this at all.

What a coincidence...

Personal attacks, which this crosses into, are not allowed on Hacker News. Please comment civilly or not at all.

Everyone needs to err in favor of respect when addressing someone on the other side of an argument, especially when one's passions are agitated, because the default is to forget all that.

And I am sorry, but after these acts the company has taken, the little bit of trust that was left in the company is gone.

I am sorry if it sounded like a personal attack, that was not intended.

There's a relevant general point here though. Reactions like this, and many others in this thread, are reflexive. That's really not what this site is for. Good comments for HN aren't reflexive, they're reflective. Practicing that distinction is the most important thing for being a contributor here, and it's orthogonal to one's actual views.

This would only be true if that request were applied equally whenever HN users were uncivil. As it stands, it does generally come off as defending specific users.

...it's orthogonal to one's actual views.

Believing this is going to made you a worse moderator -- this is "fair and balanced"-style thinking. There are many perspectives whose projection onto comment reflectivity are anything but zero.

That's asking us to operate like machines—supermachines, in fact, with incivility detection and moderation powers. That's unrealistic. HN users' capacity to be uncivil exceeds our capacity to ask them not to, so the latter maxes out.

> it does generally come off as defending specific users

We try hard not to play favorites. I'm biased, of course, but there's more than one kind of bias here. People are more likely to notice us criticizing a comment they identify with than the cases that go the other way. We're biased to notice what we dislike and assign more weight to it.

> Believing this is going to made you a worse moderator

In that case I'm a bad moderator already, because everything I've learned about HN is packed into what I said there.