Re:Conversion Optimization: Psychological Tactics
by capnjngl on Thursday September 24, 2015 @01:40PM
(#10273158)
I've done some CTA wording tests for a client selling event tickets. We tried "Buy Now" vs "Find Tickets" - "Find Tickets" gave us a huge lift in revenue (not just clickthroughs), probably because the language was less committal and was more successful in driving traffic down the funnel. /anecdote
Re:Conversion Optimization: Psychological Tactics
by blumkvist on Thursday September 24, 2015 @02:27PM
(#10273553)
This. I haven't seen meaningful lifts from changing button colors, wording or all these things I read on guru blogs. Most (all) of the tests I've seen reported on blogs fail miserably at the statistical test, not to mention no DoE, no blocking, no theory and a thousands other things that made the test invalid.
The only way I can see that a change in colors or wording would provide a lift is if the original was confusing, which shouldn't be the case.
Re:Conversion Optimization: Psychological Tactics
by vfrogger on Thursday September 24, 2015 @06:18PM
(#10275160)
While I generally agree with you. I have seen adwords tests where extremely minute changes in wording caused statistically significant increases in conversion. The biggest had to do with a campaign with the word "seeds". For whatever reason, changing the plural seeds to a singular seed doubled conversion.
In all my time working in e-commerce I have seen no evidence that basic UI changes such as wording, button colours, small page layout changes etc. provide any measurable uplift in actual conversions.