lululouise

Sorry, I was in a panic , I have updated my situation in the comments , thank you

I've backed up all my important things and emptied the account too, unfortunately it's probably too late as he may have downloaded all anyway as he used the Google takeout to get backup data. I'm not in that account at all now, after I backed up and emptied it, I factory reset my computer.

Please see my current replies. I don't think I have an ex boyfriend who would be capable of this, morally or intellectually, I tend to have a type thats generally sh*t with computers like me haha

Unfortunately it's true, I'm sorry to make it sound like a sob story, Ive had the worst few days with this. I offered everything including my ID, banking, anything I could provide,to confirm it really is my account. Luckily I now have everything that's important.

And thank you to my dear friend who's tried to help me. What a star

I would really like to thank everyone for taking time out of their day to respond to me. You can all probably tell I'm a bit of a dud with computers, maybe I didn't have my security as secure as it should have been, maybe I was using the 2f for something else and got them confused. I don't know, but I've learnt the lesson.

I have downloaded all of my precious memories, deleted everything on the account, it may have been too late as he's probably downloaded all my information already.

He tried to get back into my Facebook but failed but he is still messaging family and friends and posting on my Facebook as comments, he also linked his account to mine, I quickly deactivated it, even though I set up all possible security measures since this all started going on.

I've used USB storage for my data and completely reset my computer, I've made new and secure emails.

I guess I'm just going to have to live with the fact that all my pictures are going to he posted to the internet. Oh well, we all have taken compromising pictures I'm sure, I and everyone else will just get over it.

I can't wait to get back home, and hug my family, Im never going to be high profile or a celebrity, so who cares. Maybe I try to sell my pictures myself and beat him to it. Haha.

He kinda peaked already anyway, by sending pictures to my father. Thanks again dudes and dudettes, and I do apologise about my erratic post, I was in a huge panic.

Peace

I see many commenters are implying I'm the scammer, I'm not so good with computers, I wouldn't know how to scam someone online I asked Google if I could verify myself with my ID, driver's licence, passport, security questions... Anything! But they simply said there is nothing they can do. Today I managed to get all my photos, I've contacted relevant companies and got my travel documents, I even managed to salvage my bank account - they were way more helpful and I was easily able to change my details and log in within 2 emails to them. I deleted everything on my Google account, however I can see the hacker backed up all 100 GB of data I had on there, so he has that anyway. I then factory reset my computer.

I can't believe Google can do nothing.

The hacker is trying to blackmail me again today, he said he's going to out my pictures up online. Despite his efforts, he wasn't able to post as me this time, but he posted as himself on Facebook. He did however link another Facebook account to mine, I deleted it quickly and deactivated the account, however he is still blackmailing my boyfriend with these pictures in messenger

On top of this, I got a positive covid test today so I can't fly home anyway, this is the worst trip ever! Urgh!

I'm fairly sure I had it (2F) and the hacker wiped my phone and got the authenticator on his phone. I could be wrong, I have set up the 2F today on everything. I thought I secured my Facebook account today, I did every security measure possible and he was still trying to sign in. He has posted my private pictures as comments on my posts and sending them to my Facebook friends and family..... But this time from his own profile. So I think I was quick enough in deactivating my account and verifying it wasn't me signing in on the 2F. He's now threatening to post my pictures on the internet and adult websites. I'm not sure I even really care at this stage. I've managed to back up all my photos and retrieve my travel documents as well as a bank account, thank god

To top my day off, I got a positive covid test, so I can't go home and have had to cancel all my flights ect anyway. I'm so exhausted

And very disappointed that Google can't do anything about it. My bank got me into my account and changed my emails through chat today, yet Google can't kick this guy off my account. It's crazy!

I spoke to Google on the phone and via chat, they said there is nothing they can do, except walk me through the restore process, which is impossible, as the hacker has the restore email and number. Google says only the account holder can make changes, yet I can't and someone else can. They have hung me out to dry!!!

Hey guys thanks so much for your response. I do believe 2 step was going but the hacker changed the details to his, wiped my phone and with it, my Google authenticator and presumably set it up on his phone! I'm completely locked from making any changes yet I can still see my emails and stuff but I can't change anything or verify myself. I did use the authenticator app plenty of times so I'm certain I had it set up. Although I'm starting to doubt myself now.... It's a nightmare!