hriis - Hackdot

hriis

Re:8 days downtime: Cloudflare r2 subscription bug ruins my business on Sunday June 16, 2024 @05:20PM (#40700202)

if this happens to me then i can just directly shut down my business, this is unbelievable

Re:8 days downtime: Cloudflare r2 subscription bug ruins my business on Sunday June 16, 2024 @05:15PM (#40700169)

well, r2 was cheap and "good" so i went for it, but i also use cloudflare to proxy my backend ip.

Re:8 days downtime: Cloudflare r2 subscription bug ruins my business on Sunday June 16, 2024 @05:09PM (#40700128)

might be a little too late now.. also idk if cloudflare even supports backups, i'd have to make my own

Re:8 days downtime: Cloudflare r2 subscription bug ruins my business on Sunday June 16, 2024 @05:04PM (#40700095)

unfortunately not, i dont have access to the storage at all, also backups wouldn't be a good idea (storage size is 800gb, we have a 100k+ user website where users frequently upload files)

Re:8 days downtime: Cloudflare r2 subscription bug ruins my business on Sunday June 16, 2024 @05:03PM (#40700089)

well, i never knew this could be an issue. the problem is that i dont have access to the r2 storage at all

8 days downtime: Cloudflare r2 subscription bug ruins my business

Posted by hriis on Sunday June 16, 2024 @03:30PM
from the self-post dept.

Our website has been severely impacted for 8+ days because I can't add the R2 Subscription back to my account.The error is: "You cannot add or modify subscriptions or services until all invoices are paid. Download each "Unpaid" invoice on your Billing page and click the "Pay online" link within each invoice to fix your account"All my invoices are paid, I contacted Cloudflare support but...

( Read More... | 44 comments | 5 points | on HN )