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Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by hriis on Sunday June 16, 2024 @05:04PM (#40700095)
unfortunately not, i dont have access to the storage at all, also backups wouldn't be a good idea (storage size is 800gb, we have a 100k+ user website where users frequently upload files)
Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by FaridIO on Sunday June 16, 2024 @05:13PM (#40700163)
If your business depends on it, not backing it up in some other place on a consistent basis is a bad idea. The cost of this should be factored into the price you charge people. 800GB would be less than 20 dollars on S3, all you have to figure out is the replication process, but that shouldn't be rocket science either.
Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by trollied on Sunday June 16, 2024 @05:06PM (#40700104)
800gb is nothing. You should be backing it up.
Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by hriis on Sunday June 16, 2024 @05:09PM (#40700128)
might be a little too late now.. also idk if cloudflare even supports backups, i'd have to make my own
Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by ccakes on Sunday June 16, 2024 @05:27PM (#40700243)
It's a hard lesson to learn like this, but it's a learning moment nonetheless. You don't rely on your provider to make backups for business-critical stuff like this, you need to manage it (and test!) it yourself.

rclone[1] supports tons of storage providers. If you get access back and recover your business, start making backups onto other providers.

[1] https://rclone.org/

Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by kikimora on Sunday June 16, 2024 @05:41PM (#40700356)
I would say the lesson is just use AWS which has outstanding support. Building backups yourself, going multi cloud or else just erase the benefit of CF. If you do this you can just run on a bare metal and save on cloud cost.
Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by cpach on Monday June 17, 2024 @06:21AM (#40704091)
AWS is very good, but you could get locked out there too. With no backups in another place, the ability to do disaster recovery is at risk.
Re:8 days downtime: Cloudflare r2 subscription bug ruins my ... by Nullabillity on Sunday June 16, 2024 @05:12PM (#40700149)
Cloudflare-managed backups wouldn't help you against Cloudflare revoking access.