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helloritesh

helloritesh on Hacker News

Re:Monitoring applications from remote site on Wednesday August 30, 2017 @08:29PM (#15137239)
Liulantao

Thanks for your response. This is very helpful. I'd ping you on Twitter for a private chat.

To all B2B SaaS providers – how do you ensure great customer experience?

Posted by helloritesh on Sunday August 20, 2017 @02:34PM
from the self-post dept.

Folks who are building B2B SaaS solutions - how do you ensure that all customers are getting great quality of experience? i.e. if you are hosted on AWS/S3, what if customer's WAN is slower/failed or someone configured incorrect FW policy or the DNS to AWS failed etc? How do constantly monitor and provide updates to the customer that may be running mission critical application using your SaaS...

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Monitoring applications from remote site

Posted by helloritesh on Sunday August 20, 2017 @02:31PM
from the self-post dept.

I have to manage 32 sites that connect to various SaaS, AWS, Private DC locations and I was wondering if anyone has thought through ideas on how to provide "application quality of experience" monitoring. The AppNeta and other similar providers are quite expensive and require on prem equipments. The RMON capabilities are limited to network monitoring only. Thoughts/Ideas?

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Re:Simple ways to secure public cloud hosted servers on Tuesday October 07, 2014 @05:33PM (#8424144)
Folks,

How are you securing your cloud VMs? Are you okay with AWS firewall or looking for better alternatives?

Thanks Ritesh

Simple ways to secure public cloud hosted servers

Posted by helloritesh on Tuesday September 30, 2014 @05:36PM
from the self-post dept.

FolksWhat's your primary way of security AWS/Digital-Ocean machines? Could you please share your thoughts on how you manage multiple VMs from security perspective?- IPTables - Virtual Firewall (Cisco/Juniper/Checkpoint) - AWS Security GroupsAny of you hosting on your private cloud infrastructure as well? If so, I'd love to hear how to secure your machines as well..Thanks Ritesh

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Re:How to: Reliable messaging system Mobile to Server on Wednesday August 06, 2014 @05:50PM (#8145062)
J

Would you have some cycles to provide guidance on the project - formally? I am looking for some technical experience/depth.

Thanks

Re:How to: Reliable messaging system Mobile to Server on Wednesday August 06, 2014 @11:44AM (#8143045)
J This is fair. Thanks a lot for your suggestion. I'd definitely make sure that we have a CRUD layer for reliable & secure communication.

Regards Ritesh

Re:How to: Reliable messaging system Mobile to Server on Tuesday August 05, 2014 @07:44PM (#8140164)
Thanks J. My worry with CRUD is a constant polling that would be required and it absolutely kills the battery on mobile handsets. Correct me if I am wrong.
Re:How to: Reliable messaging system Mobile to Server on Tuesday August 05, 2014 @05:06PM (#8139424)
Thanks Walterbell. This is useful and I'd investigate further. Looks like Firebase is a combination of Pubnub and Push.
Re:How to: Reliable messaging system Mobile to Server on Tuesday August 05, 2014 @04:11PM (#8139069)
Additional note: Could I just use XMPP or that may not be sufficient given that the mobile device connectivity could be intermittent? I would love to get the community thoughts on this so I can make the right decision.

Thanks Ritesh

How to: Reliable messaging system Mobile to Server

Posted by helloritesh on Tuesday August 05, 2014 @03:41PM
from the self-post dept.

FolksI am building a simple customer service messaging system for businesses where customers can chat with Agents using mobile. In essence, the mobile app sends and receives messages to/from our server. Any recommendation on what kind of infrastructure should we use (pubnub, pusher, realtime.co) for messaging and the server side recommendation (RoR or node.ja - any issues with RoR?). It's...

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BizDev experts::What's the best way to reach out to big brands?

Posted by helloritesh on Wednesday November 02, 2011 @07:35PM
from the self-post dept.

We are in process of developing a solution that solves big hurdles for large brands with multinational distribution. Example: PG&E, J&J, GE etc. What's the best way to reach out to them and get some early feedback so we can course correct and shape the product in a right way before its too late? Looking for some guidance and understanding of the process including the time it takes to...

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