Re:Proof that free plans don't attract the right users
by gorachel007 on Monday June 22, 2015 @11:32AM
(#9758994)
I agree from a business standpoint, I recently downgraded from a paid plan to a free plan on a social media service because I wasn't satisfied with the support efforts.
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Re:Proof that free plans don't attract the right users
by patootie on Tuesday June 23, 2015 @04:32AM
(#9763315)
That's even worse considering you're paying them to do just that. What are the chances that changes in the free plan? It's kind of a red flag for companies that can't muster something as simple as customer support.