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Re:We Tried Slack and Regretted It by fredoliveira on Sunday June 21, 2015 @04:29PM (#9754883)
This is the real mystery here. I'm a huge fan of what Slack has done and was a big advocate for it when it was starting up. But it feels off that people with high realtime chat needs don't just use IRC, which has been around for ages, is super stable, and deals with this amount of users easily.
Re:We Tried Slack and Regretted It by detaro on Sunday June 21, 2015 @05:21PM (#9755033)
Is there any web client you can easily deploy that comes close to Slack in comfort for the users? IRC is cool, but getting thousands of users comfortable with it sounds like quite a challenge.
Re:We Tried Slack and Regretted It by TD-Linux on Sunday June 21, 2015 @05:37PM (#9755092)
A number of people in my company use IRCCloud, which is a web-based client with mobile apps. It also has built in bouncer functionality - it stays logged in even when you don't have the page open.
Re:We Tried Slack and Regretted It by Lazare on Sunday June 21, 2015 @05:58PM (#9755172)
Have to second IRCCloud as being a great IRC client.

That being said, their pricing is probably no better than Slack's for this purpose ($5/user/month).

Re:We Tried Slack and Regretted It by jonty on Sunday June 21, 2015 @06:36PM (#9755278)
IRCCloud staffer here!

Glad you like it, this year is going to be a big one for us - we're actively looking at how we can better serve large open communities, and I would suspect that will result in some nice changes to both free accounts and the pricing of paid accounts.

If anybody is interested in making IRC suck less, we've got a designer-shaped hole that needs filling... https://www.irccloud.com/jobs

Re:We Tried Slack and Regretted It by tperson on Sunday June 21, 2015 @11:16PM (#9755973)
I think IRCCloud is really neat and as soon as the BNC comes along you got my money. Till then I'm hosting my own with ZNC, I just can't give up my weechat client, love it too much.
Re:We Tried Slack and Regretted It by dsacco on Sunday June 21, 2015 @07:14PM (#9755398)
We run our entire real-time communication infrastructure on an internal IRC server with ZNC. We have literally everyone in the company on it in various rooms, from #backend to #support; engineers and HR alike.

I don't think it takes much to be comfortable with IRC, given the huge mix of people we have using it every day successfully. The IRC clients are really good at making users feel at home - Textual is set up for everyone in the company, although some people prefer to use Weechat.

Re:We Tried Slack and Regretted It by ex3ndr on Monday June 22, 2015 @07:58AM (#9757634)