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Re:Ask HN: Dell paved my hard drive with Windows, now what? by hughdbrown on Monday June 15, 2015 @06:12PM (#9722470)
I believe Dell did agree to that. I am talking to the tech group and their case notes say they were not to reimage the hard drive or reinstall the OS.

And I did back up the data. I just never imagined they would go so far out of their way to do what I asked them not to do. And they agreed not to do.

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