I actually think the rights of web surfers are far more infringed upon by being unable to access a website because the contact at the organisation that built and paid for it was on holiday or ignored an email (or possibly didn't even see it because the spam filter thought it looked like a phishing attempt)
I cannot believe you are defending this.
And for the record, as a domain owner I actually don't think you necessarily have a right to email me or the non-technical administrative contacts to try to sell us similar domains or persuade me to switch to your dodgy registrar. Even if I don't provide an email address there's always the option of taking it up with the registrar if there's a genuine legal issue with the domain or what it points to.
If we even allow anyone to view a whois record, then should it be accurate? So, why not just get rid of whois entirely if it's going to either contain false information or no information at all?
I totally agree with you that people shouldn't ben able to email you at-will, just trying to sell you something, sell you a similar domain, or try to switch you into moving to another registrar. (Generally those would fall under email spam, anyway?)
There are other reasons why people need to contact site owners, though. Like because of DMCA requests, or maybe even their site is broken, contact form on site broken, or something similar.
But again, if the whois data is going to be inaccurate, missing, or just false then why even have it in the first place?
I also don't see any obvious reason for why this particular technical problem would count as violating the users rights by denying access and others would not. So for instance you can claim that broken dns records violates the users rights by denying access, but then you also must agree that a broken device driver is violating the users rights of access. Have fun with that.
But if you asked me to choose between a 'right' to access a website the owner had intended to make available to me or a 'right' to reach the owner's administrative contact, I think I'd consider the former more important. Then again, I'm not a lawyer, a phisher or a spammer, so ICANN's policy change isn't really meant for me.
By "who owns", this means, "give out their name, address, phone number and e-mail address."
So in that context, that depends. If they are a business, then yes. There should be corporate contact information there.
If they are a non-commercial hobbyist site, then no. Absolutely not. Think about the incredible harm this would have on stalking victims. Or how about enabling more swatters?
Like domain registrars and certificate authorities; domain proxy services are just another tax on citizens wanting to participate on the web.
Should web surfers have to right to see who owns a domain (via whois) even if the domain owner doesn't publish that info on the site? Should they have the right to (try to) contact the domain owner via the whois and have a reasonable expectation that that email is going to get to the domain owner (even if they choose to ignore it)?