Re:Santa Monica council votes 7-0 to crack down on Airbnb
by TeMPOraL on Thursday May 14, 2015 @08:45AM
(#9544766)
> So yes, I'd much rather share the road with an Uber/Lyft driver, because I know the feedback actually works in that case.
Yeah, the feedback system seems to be a cool idea. In case of Uber though, keep in mind that the driver will get fired if their average rating drops to ~4.6 stars. That 3 you left there? Probably had a really big impact on him.
Re:Santa Monica council votes 7-0 to crack down on Airbnb
by droidist2 on Thursday May 14, 2015 @10:55AM
(#9545501)
Yeah it's kind of crazy how people expect to see 4.5+ star ratings on everything but then also often use 3 stars to mean average, like the people who leave 3 star reviews for apps that say "looks interesting, I'll check it out later."
In a usual "city-approved" taxis you get crazy behaviour, parking in dangerous places, speeding, etc. Try complaining and you'll learn that drivers only rent the communication equipment - the company is not responsible for what they do.
In Uber, I got a dangerous driver only once (where "dangerous" meant tailgating, but nothing really bad). He got 3 stars and a comment. I got 2 emails following up on the situation and Uber's assurance that the driver has been talked to.
So yes, I'd much rather share the road with an Uber/Lyft driver, because I know the feedback actually works in that case. There's another case of what insurance they have of course... but that's another topic about actually using the service.