Re:What Clayton Christensen Got Wrong (2013)
by snom320 on Monday March 23, 2015 @05:34PM
(#9253476)
I think the important point is not that it just outweighs what can be achieved by modularisation, but that it is fundamentally more difficult to achieve using modularisation. Had that not been the case, you would expect companies that emulated the psychological value _and_ used the modularisation path to make more money than Apple would.
Re:What Clayton Christensen Got Wrong (2013)
by minthd on Tuesday March 24, 2015 @10:23AM
(#9256729)
I think Apple's uniqueness is that it used the fact that it invented the iPhone and for quite a long time had the best user experience in it, to create a very strong brand, and even if android achieves similar user experience(some say it did in kitkat/lollipop, other say with large screen phones) ,Apple's brand advantage will still offer a huge protective moat around some segment of the population.
BTW, modularization is also supposed to offer faster time to market, and we've seen that with large screen phones and Apple's slow response to them(probably because it system was integrated ,hence harder to adopt to a different module).
I think that's what the author is saying - businesses don't buy printers thinking about how the printer will make their staff feel, whereas when people buy iPhones, how they feel is a big part of the decision. The idea that I can afford to buy an excellent user experience for myself is very much part of that status value. Apple has exploited those feelings so that its design value outweighs the economies of scale that can be achieved by modularisation.