It kind of makes total sense. If you don't do this, you start questioning everything, and it's really stressful. You start to become 'that guy', nobody wants to spend time with you because you're so disagreeable, and you prevaricate on every decision. So you simplify the world by limiting your inputs to those that agree with you. For example, "Should I get my child vaccinated? I've read 3 books for, 3 against, asked doctors and health advisors I found on Google, and talked about it on multiple forums. Opinion seems divided. " vs "I know I should get my child vaccinated, because everyone on Hacker News says so."
At some point, the answer is to have trusted in-person relationships. As I said, I believe in vaccinations because I know our doctor quite well. I know he's not a quack, and he says vaccinations are a good thing, and so I believe him. Similarly, if I want to get some good beef, I go to our local butcher who knows my name. I trust him not to sell me horsemeat, in a way that I don't trust a big supermarket chain. There's no way for me to guarantee that either the doctor or the butcher are right, but it feels a more certain way than trusting /r/cleverusername on Reddit. How do you sort the wheat from the chaff in a society of billions?
I often recollect Aristotle's comment that "it is difficult - perhaps impossible – for a city that is too populous to be well managed". At some point, large societies seem to eat themselves, and the result is a lack of trust in everything around you.
The trust chain is extremely important here, and yes, it's breaking down.
That's the reason for people uncertain about vaccines: they're attempting to find something to trust in a truly complex ecosystem of information that's more available and more difficult to parse than ever.
We're teetering on the balance of the above perspective, trusting without information or understanding—and the opposite, just on the other side of the truth, distrusting without information or understanding. Is either truly more or less valid from an individual viewpoint?
And is it any wonder we're in this situation? What is the institution that would uphold this trust? Do we need a new one, and what would it be?