The insurance covers the riskiest part of their operation: hot wallets. And it's meant to convince people that it's a safe place to exchange money. Seems rather straight-forward to me.

The whole point of a hot wallet is that it doesn't matter if it disappears. The only point of insuring it is to give a false sense of safety.

How can it not matter if 3% of assets under your management disappear?

If it matters, then you're keeping too much in your hot wallet. The definition of "hot wallet" is "we keep a small enough assets here to cover day-to-day operations, but not so much that we're in trouble if they disappear." There's no other reason to have a hot wallet.

Insuring their hot wallet might let Coinbase increase its size, but it offers no extra protection for consumers. None whatsoever.

You're crazy. How easily you can lose the funds in a hot wallet is not part of the definition.

Also, I feel safer using a business that can't lose 3% of its assets in seconds, no matter if it would be stable either way. I'm surprised that you don't. (And yes, safety is the same thing as protection.)

I agree that this definition of a hot wallet is wacky. The definition of a hot wallet is easy: it's a wallet that's online and can be accessed by automated systems without human intervention. How you use it is entirely up to you, and nothing says you can't put 100% of your assets in a hot wallet, it's just a really bad idea.

However, I still think it's really odd to only insure the hot wallet and to call so much attention to the fact that it's insured. Imagine if your bank called attention to the fact that they were insured with large, high-rated insurers for any conceivable loss... and then they mention at the end that the insurance only covers what's in the tellers' drawers, not what's in the vault. Personally I'd run far, far away if I saw something like that.

The analogy is tricky, because in many banks the vault is effectively the hot wallet. Most of the money is in the form of debts or loans, and the vault only holds enough cash for normal withdrawals.

It's bad that they have no insurance on the cold storage, but that's something you can't really get anywhere as far as I know. I take it more as a risk of bitcoin in general.