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Re:Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him ... by sophacles on Tuesday October 20, 2009 @05:26PM (#893395)
Good point, that is an important distinction. In the end tho, I think the equation is still the same:

if Pr(d|r)*Cost(d) > $request then pay him

Where d is dealing with the guy, r is the reasonableness of his request, and pr is the probability function.

Re:Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him ... by eru on Wednesday October 21, 2009 @11:12AM (#894794)
There are also signalling aspects to paying and going to court.
Re:Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him ... by sophacles on Wednesday October 21, 2009 @02:57PM (#895393)
Please explain further.
Re:Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him ... by eru on Wednesday October 21, 2009 @06:31PM (#895787)
The comment by dschobel explains most of what I meant:

"It's a calculated risk. Some companies refuse to settle for certain classes of litigation in the hope that it will deter people from bringing frivolous suits down the road even if it means paying more in legal costs up front."

On the other hand, not going to court with a customer also sends a signal.

Re:Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him ... by sophacles on Thursday October 22, 2009 @02:47PM (#897378)
I see, thanks!