Re:When security goes right
by cperciva on Thursday December 25, 2014 @10:40PM
(#8797944)
As other people have said, I've encountered lots of startups using whois privacy; I think it's often a decision made in the early days and never revisited. This is one of the reasons I wrote about this -- to point out to people that having non-"private" whois actually serves an important purpose.
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I think "Never unchecked the checked-by-default whois checkbox when purchasing the domain" is more accurate than actually saying it is a decision.
While a company should definitely have a whois page, most startups make it abundantly clear how to get ahold of someone at the company with large "Contact Us" buttons.
I've never contacted a startup to report a security issue, gotten a response (some don't respond), and had it not be from someone in a position to have the issue worked on immediately.