Re:When security goes right
by geofft on Thursday December 25, 2014 @08:37PM
(#8797700)
It's not uncommon for the whois contact to be a non-private but unhelpful number for the company. If you call any of the numbers in, say, `whois google.com` or `whois dropbox.com`, I'd expect that at best you'd reach front-line technical support, and more likely a phone tree or a voicemail box, not a live human who runs their infrastructure.
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Google's tech whois number is a different number than the one for their main contact and a different one for the DNS admin one.
Dropbox uses the same number for all three.
Neither company uses whois privacy. Agreed that for plenty of companies you'd end up in an IVR system but that seems to go for every kind of company these days, not just internet companies.