Re:Uber vs. Lyft: From The Driver’s Seat
by redacted on Friday December 05, 2014 @02:31AM
(#8703324)
Superior is subjective. I find the constant hovering and obsequiousness of American service workers disruptive and annoying. I don't mind getting a waiter's attention if I need it.
Yeah I tried to couch it in terms of being my opinion / experience as much as possible. It is a very subjective thing.
Re:Uber vs. Lyft: From The Driver’s Seat
by briandear on Friday December 05, 2014 @04:02AM
(#8703521)
Exactly what I love about France -- there (generally) when you need them, ghosts when you don't.
To be fair, that's the goal of perfect service. Every interaction precise, pleasant and necessary to improving your experience of the meal. Being available, but not imposing presence unnecessarily.
Tipping incentivizes a waiter to over-promise (sure I can take care of both of these sections!) and sometimes results in under-delivering.
They intend, and try to give good service 99% of the time I think. So for me at least, that's why I have trouble not tipping. It's the thought/effort that counts I guess. I almost never have a less-than-great service situation and attribute it to the waiter just being lazy. Can't remember the last time that happened to be honest.
Re:Uber vs. Lyft: From The Driver’s Seat
by madeofpalk on Friday December 05, 2014 @03:02AM
(#8703388)
In my experience/opinion, service in Australia tends to be a lot more genuine, whereas in the US you get fake nice just so the waiter gets their tips
Which also means when someone is in a bad mood you really feel it.
I do vastly prefer the model in Australia of anyone being your server, rather than having a specific waiter. If your waiter goes missing in the US, it seems so silly that if you talk to another waiter, they have to go find _your specific one_ for you.
In general though, customer service seems to be superior in the US than in Australia from my experience.