Re:SAP agrees to buy expense software maker Concur for $7.3B
by jacques_chester on Friday September 19, 2014 @12:14PM
(#8341121)
All those things are fanciful nonsense if users either avoid entering data, delay entering data or fudge data entry because the system is heroically terrible.
Like here are things that you don't see as a user:
* Data feeds from various providers, each with their own formats.
* Rules-engines to route for auditing.
* Auditing UIs.
* Management reporting.
* Fraud analytics.
* Feeds to accounting systems.
* Feeds to payroll and corporate card providers.
* Support for constantly changing laws around taxation in various countries.
Those are all actually complex things that need to exist to be competitive for an enterprise system. Your fancy UI is one checkbox, but you're not getting the contract against someone who does all those other things.