Seriously though, Expensify is an expense reporting solution that simplifies the process for all users invoved - employees, submitters, administrators, finance departments, HR, and the companies themselves (tax reporting, etc). Our goal is to completely change the way people do expense reports (for how we work, check out: http://blog.expensify.com/2014/07/29/how-do-you-expensify-fo...).
PS - If it's not obvious yet, I currently work at Expensify and am totally drinking the kool aid. BUT, our vision for the space is completely user driven and goes beyond a simple expense reporting solution, which makes things trés exciting around here.
On @martijn_himself's point, Expensify's business model employs a bottom-up approach. We offer a free version of Expensify for individual users to try out first, and we have found that many individual users like our product enough to introduce it into their company; in fact, that's how we've been able to fill our pipeline since we launched. User feedback actually helps us figure out what features to build next.
Take a look, try us out! use.expensify.com
PPS - we're hiring engineers if you're into this sort of thing http://we.are.expensify.com/who-we-need/
As someone who expenses occasionally (some months I have nothing, others I've gone on a work trip and I have 30 receipts) I found Expensify a little confusing at first, but with zero training I figured out how it works.
Concur, as everyone here says, sucks. The web UI is bloated and confusing, and especially the flight booking system is awful (and stupid - it's more expensive than using Kayak, and is harder to use). The mobile app does make things a bit better, but I know everyone here would go back to Expensify if they could.
I have no affiliation with Expensify, just my 2c.
Just wanted to show you that we're not ALL user unfriendly :)
SAP is not buying this because it is a wonderful piece of software engineering, it is buying it for the CTO/ CFO contacts it can now target to sell other SAP products to.
Like here are things that you don't see as a user:
* Data feeds from various providers, each with their own formats.
* Rules-engines to route for auditing.
* Auditing UIs.
* Management reporting.
* Fraud analytics.
* Feeds to accounting systems.
* Feeds to payroll and corporate card providers.
* Support for constantly changing laws around taxation in various countries.
Those are all actually complex things that need to exist to be competitive for an enterprise system. Your fancy UI is one checkbox, but you're not getting the contract against someone who does all those other things.
The people who have to use this software the most (employees) would never willingly purchase it, but they are not the decision-makers for this purchase. A competitor might be able to gain traction by targeting small-but-growing companies that wish for a nicer future for their employees.
But yeah, it's a cost savings system and has nothing to do with enterprise IT. Finance are the ones who demand it.
I've no doubt that there are others. I know some outsourcers of HR services, like TriNet have some modern capabilities.
My experience with Concur has actually been better than my previous experience with Shoeboxed because Concur is tied to my corporate AmEx card... there are actually very few expenses that I need to do much manual touchup on.
It is stunningly, stupefyingly awful.
However, it is popular with the kind of hyperglobocom companies that SAP deals with.
I can submit expense reports (which take about as long as it would to scratch them into clay tablets) and I can book travel. That's about it.
I imagine that -- for the anonymous finance dept folk who delight in taking weeks to examine my reports while I am legally on the hook for the credit card bill -- it is very featuresome and powerful. As an end user I hate it with the power of a thousand exploding suns.
The mobile app for capturing receipts makes it slightly, slightly more tolerable. Slightly. But half the time it doesn't work. And I still have to go into Concur and manually line up about half of the receipts anyway.
In conclusion, somebody please put these guys out of business with a post-1998 web app. You will be both billionaires and heroes.