i beg to differ. never has the gap between producer and consumer been so wide. what the consumer is seeing is getting more and more dumbed down, while the tech that runs behind the interface is getting more and more complicated.

its like (this is really vague, sorry)..once upon a time you interacted with your pc via cli..now you get a in-browser webgl game..

or..this certainly is not universal..but those people that have 3 devices often don't even know how to add a mail account(whats pop3/imap/tls?)..