"One passenger then identified himself as a qualified aircraft engineer and offered to try to remedy the fault. He was successful, and the plane landed in Glasgow only 35 minutes late...It was reassuring to know the person who had fixed it was still on the aeroplane."
Normally I'd be very worried that my plane was fixed by someone that didn't actually work for that company, but the fact that he trusted his own life to his fix would go a long way to reassuring me.
[1]http://www.dailymail.co.uk/news/article-1198058/Is-engineer-...
At any given time, a commander can select any particular chute that they've packed, and they have to jump using it. Needless to say the quality control is near perfect.
The reason was that if the inside wasn't smooth, the cannon might go off.
You may not be in control, but the pilot is, and he wants to make it to his destination just as much as you do.