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A comment on Tech Blogger Tries To Cancel Comcast Service, Hilarity Ensues. Parent comment

Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by bradleyland on Tuesday July 15, 2014 @02:58PM (#8038300)
I certainly agree. I'm only offering practical advice for those who wish to call, however. If you'd rather write a letter, then absolutely do so.
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Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by AppSec on Thursday July 17, 2014 @03:29PM (#8049670)
There should be only one question from the rep: Is there anything we can do to change your mind? If the customer responds with anything indicating a willingness to discuss rates or packages, then by all means continue. If the customer says: No, I just want to cancel. Then turn it off.
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