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Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by ripter on Tuesday July 15, 2014 @02:10PM (#8038036)
I just hang up and call again. You'll eventually get someone who doesn't care and will just disconnect you.

I once had a Comcast agent claim that he needed my father's death certificate to cancel my service! (No it was not under his name, it was always under my name.)

Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by swombat on Tuesday July 15, 2014 @02:47PM (#8038245)
I once had a Comcast agent claim that he needed my father's death certificate to cancel my service!

Wtf, really? That is simply unconscionable. Are these even people on the end of the line? What kind of worthless piece of shit asks someone for their father's death certificate to cancel a cable service?

Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by pavel_lishin on Tuesday July 15, 2014 @03:11PM (#8038373)
That's the instant that you tell them to escalate to their supervisor.