Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En...
by icebraining on Tuesday July 15, 2014 @08:40AM
(#8036041)
Just because they ask it doesn't mean you have to answer; I'd just say "I'm not continuing this conversation until you inform me you've canceled the service", then put the phone on speaker and do something else until he came around.
[ Parent
| on HN ]
Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En...
by ceejayoz on Tuesday July 15, 2014 @08:45AM
(#8036066)
"The customer declined to continue with the cancellation process."
Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En...
by icebraining on Tuesday July 15, 2014 @08:55AM
(#8036103)
Can they cut you off? In the call centers I know, they need the supervisors' permission to hang up on someone.