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Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by icebraining on Tuesday July 15, 2014 @08:40AM (#8036041)
Just because they ask it doesn't mean you have to answer; I'd just say "I'm not continuing this conversation until you inform me you've canceled the service", then put the phone on speaker and do something else until he came around.
Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by ceejayoz on Tuesday July 15, 2014 @08:45AM (#8036066)
"The customer declined to continue with the cancellation process."
Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by icebraining on Tuesday July 15, 2014 @08:55AM (#8036103)
Can they cut you off? In the call centers I know, they need the supervisors' permission to hang up on someone.
Re:Tech Blogger Tries To Cancel Comcast Service, Hilarity En... by rickyc091 on Tuesday July 15, 2014 @09:33AM (#8036275)
What usually happens to me is that they'll put me on hold, and after five minutes, I'll get disconnected.