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A comment on People hate to register, some follow-up thoughts.

Re:People hate to register, some follow-up thoughts by smoyer on Monday June 23, 2014 @07:44AM (#7931356)
It's great to see decisions that are made via metrics. I've only got one issue with the post:

"Feature requests have to be normalized by the total number of daily users on the site -> the users who remain silent are not too lazy to ask for something more, they just don't want anything."

I tend to think the users who don't provide feedback are those who are too lazy and/or don't want anything. Either way you can't listen to someone who's "silent".

[ Parent | on HN ]
Re:People hate to register, some follow-up thoughts by jbogp on Monday June 23, 2014 @07:48AM (#7931376)
Yes I agree, my point was that these silent user can be a majority and they seem like they really enjoy your site too, coming back each day and all. But in the end, when you introduce a new feature most of them (in my case close to 100% of them) will ignore it and stick to what they first came in for. That's why I propose to "normalize" by the daily active users...
[ Parent | on HN ]