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A comment on Make Frontpage of Slashdot, Reddit, Hacker News == Google Disables AdSense. Parent comment

Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by dcurtis on Friday August 28, 2009 @09:41AM (#791334)
If your customers have to invoke the "legal system" to get around your incompetence, you've failed in every way that matters.
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Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by jhancock on Friday August 28, 2009 @10:51AM (#791463)
unfortunately, I do not see this as incompetence. Google has made a choice to not put "enough" of their profits in customer service.
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Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by dcurtis on Friday August 28, 2009 @06:41PM (#792433)
That is the action of an incompetent company.
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Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by brandnewlow on Saturday August 29, 2009 @10:17AM (#793187)
Well, they seem to have come out $2000 ahead on this one. Perhaps they ran the math and realized "the legal system" was intimidating enough that to deter most who would be forced to look to it for help.
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Re:Make Frontpage of Slashdot, Reddit, Hacker News == Google... by gjm11 on Friday August 28, 2009 @12:13PM (#791636)
To clarify: I was not in the least suggesting that the fact that it might be possible to get your money back from Google by suing them means that Google haven't failed. I was suggesting that it might be a more effective way of getting them to take notice than going through their (clearly rather useless) support channels and blogging about it.
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