Show HN: TripExpert – Professional Hotel Reviews

Re:Show HN: TripExpert – Professional Hotel Reviews by ckoglmeier on Friday June 13, 2014 @02:56PM (#7890290)

Interesting to note that this is where TripAdvisor initially started. It turned out its really hard to scale this 1) globally and 2) efficiently and thats where UGC came into play.

Question on the trust factor: Why should a user trust "professional" reviews over the collective opinion of the crowds? Professionals can never experience everything, so will be working from a smaller knowledge base to start and are probably more corruptible than 150 MM people or wherever TripAdvisor is these days.

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Re:Show HN: TripExpert – Professional Hotel Reviews by avalaunch on Saturday June 14, 2014 @01:02AM (#7892106)

I think they give a pretty good answer to this question in their 'about' section: http://www.tripexpert.com/about

1) up to 40% of user hotel reviews are fake, 2) users rarely visit more than 1 hotel per city so have no basis for comparison, whereas experts (presumably) visit multiple hotels in each city, 3) users tend to post reviews after having a 'marginal experience' that isn't really all that applicable to other users.

I think they should consider putting these 3 points on the main page as it was the first question I had when I visited.

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