Re:Ask HN: client reporting bugs that don't exist, causing m...
by Moto7451 on Sunday June 01, 2014 @08:53PM
(#7831345)
At work when we've contracted with firms, a lot of times the agreements include a few months of paid maintenance (two or three hours per month at a reasonable rate) to cover this stuff. That way they don't disappear and leave us with bugs nor will they feel shafted by our requests to fix issues. Everyone is happy :).
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