Re:How not to handle support as a hosting company
by labpdx on Wednesday May 14, 2014 @02:16AM
(#7742447)
At the end of day one, possibly day two, of the site being down and losing money, I would have already transferred services and moved on.
[ Parent
| on HN ]
Re:How not to handle support as a hosting company
by mjnaus on Wednesday May 14, 2014 @07:09AM
(#7743080)
Yup, in hindsight I should have done just that. However at that point I was still hopeful and positive that VPS9 support would step up (since they've been helpful in the past with smaller issues).