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A comment on Graph of Netflix speeds shows the importance of net neutrality. Parent comment

Re:Graph of Netflix speeds shows the importance of net neutr... by chrisabrams on Saturday April 26, 2014 @11:56PM (#7653893)
I deal with the same issue on Verizon. I found that using LiveChat, the support there seemed to be more tech. focused. If I start by sending a screen shot of my traceroute, I usually can get what I need within a few minutes.
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