> - It's almost like Sony didn't even have one UX designer working on their project. It will do idiotic things like when Hulu opens, create a modal dialog that says "The internet content is ready" and I must click OK to proceed.

This really sounds like a design failure + rushed development. It sounds like the sort of thing that you would throw in during rapid development with the idea to replace it later, only it never ends up on a TODO list, and there is no one looking at the 'big picture' to make sure that these things are caught.