Could I ask why you'd have hoped for open source? If it's any consolation, I'm making the API completely open, and I'd have no problem with custom clients. In fact, I may even consider open-sourcing the default web-app client. But as for running it as a SaaS rather than distributing the whole thing as open source, I feel like the whole project will have a brighter future if it's set up in a sustainable way like this, and subscription fees can be invested back into the product, towards marketing, development, scaling etc.
In lieu of all of that, I'd like to be able to export my data at a minimum. It sounds like the API would let me do that though.
One small, unrelated suggestion: set up something like UserVoice to take bug reports and other feedback from users. I may have missed an existing feedback channel if it exists.
Thanks for all your hard work on this. It's one of the best products I've used in a while.
Yes, good point - it's just a single contact form at the moment, probably time for an upgrade.
Re caring about making a great product, that's alright haha. I used to be a money chasing developer, but I had a bit of an epiphany, and realised that trying to help others improve their lives means a lot more to me than spending my life acquiring and hoarding possessions and wealth!