Re:Apple Claims Mogenerator's Methods
by lnanek2 on Saturday April 12, 2014 @09:55PM
(#7579874)
You claim otherwise, but it is generally not possible to have a meaningful discussion about why your app is rejected. Even when you do the person you are communicating with is not an engineer, just someone going through a checklist. As someone with some iOS apps out there, my only chance to communicate with an engineer is to go to wwdc.
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Or raising a DTS issue, of which you get 2 per year as part of your iOS developer account and can buy more.
Which also will not, in most circumstances, illicit a useful response.
Could Apple-enamored newbies please stop trying to tell multi-decade Apple developers how to deal with Apple?
1) I was referring to the last sentence's notion of the only way of communicating with an Apple engineer is at WWDC. You can talk to engineers via DTS if it gets bumped up enough.
2) I wasn't aware of the need to post a photo of me with my SE/30 and HyperCard manuals before commenting on Apple development issues.
Re:Apple Claims Mogenerator's Methods
by duncan_bayne on Sunday April 13, 2014 @08:24PM
(#7583830)
Reminds me of my time (10+ years) as a Microsoft developer.
People who cite "professional support" as a benefit of closed systems like Apple's and Microsoft's have either never experienced it, or work for an organisation with the sort of clout that gets you access to people who can actually help.