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Re:Should error messages apologize? by unclebucknasty on Wednesday April 09, 2014 @06:30PM (#7562941)
There's another piece of it which is tone.

If you were standing at a checkout and the cashier wanted you to swipe your own card, he/she might say, "scan your card please".

But, while the words read as an imperative statement or command, you'd probably notice that the intonation is one akin to a question. For instance, the voice would rise at the end, as in inquiry.

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