Re:Ryanair is one opinionated company
by sonofjanoh on Friday August 07, 2009 @07:30AM
(#747410)
It used to be to protect the staff handling the luggages so they don't have to wreck their backs lifting your heavy stuff. Although some airlines charge you if you exceed 15kgs some if you go over 20 so that is strange for the same airport. Some saw an opportunity and lowered their barrier so they can rip you off.
Still...it's our whining nature. Pay 5000$ for a business class ticket with a full service carrier and you will have none of these problems. I can visit places/friends more often now thanks to low cost flights even if I don't like them.
Ryanair annoy me in other ways though, such as the mad dash for the seats, and their habit of introducing hidden fees late in the booking process. (they happen to be the only airline to service the journey to my girlfriend's parents with direct flights, so we use them a few times a year)
Odd: from the article:
“Will we give you a refund on a nonrefundable ticket because your granny died unexpectedly?” he asked. “No! Go away. We’re not interested in your sob stories! What part of ‘no refund’ do you not understand?”
whereas Ryanair do actually fully refund tickets if an immediate relative dies.